FCS Business Process Services help enterprises to step-change faster without massive organizational upheaval—by simultaneously being more innovative and efficient. We help accelerate the evolution of a business, without the need for revolution, creating greater change readiness not major change-aversion.
Delivering next-generation business outcomes
Our Operations combines technology that digitizes and automates business processes, unlocks actionable insights, and delivers Everything-as-a-Service with our team’s deep industry, functional and technical expertise. So you can confidently chart your course to consuming your core business services on demand, accelerate innovation and speed to market. Welcome to the “as-a-Service” business revolution.
Business Process Services
Customer Experience
End User Services
Service Desk
Knowledge Process
Technical Support
Human Resource
Application / Portal Support
Financial / Accounting Support
Business Process Services > Domain
BFSI
Manufacturing
Retail
Media
Telecom
Technology
Key Differentiators
- Multiple delivery centers catering to global and domestic customers
- Multi-lingual helpdesk solutions
- Proprietary technology and infrastructure
- Industry-specific service level agreements and performance indicators
- Flexibility and scalability
- Established information security practices and procedures
- Continuous monitoring and improvement
- In-house training infrastructure