SAP Practices and Methodology
FCS combines its unique ASAP methodology with experience
in numerous ERP projects to offer a comprehensive suite
of SAP services like
Implementation including new implementations,
RICE (Reports, Interfaces, Conversions & Extensions)
development, program Management, functional and technical
Release Upgradesincluding technical upgrades
and functional upgrades.
SAP Support covering help desk, functional
and technical areas.
Add-on Solutions like Employee Self Service
(ESS), Expense Claims Management, SAP Integration
Solutions and High-end SAP Consulting.
Resources include providing consultants
on a contract or permanent basis to its client besides
rendering the infrastructure and resources for offshore
Regardless of how well an SAP implementation or upgrade
is carried out, the resulting solution has to deliver
business value for the customer. It is in this context
that our approach of working with our customers as partners,
rather than as one-time vendors, is a key differentiator
– because benefits of a typical SAP initiative accrue
over a very long duration, far longer than the duration
of the implementation or upgrade project. This approach
helps us work closely with our customers across the
entire life expectancy of their SAP solutions in order
to identify areas for business improvements and benefits.
Our approach is backed by the right mix of people,
process, technology and infrastructure. We believe that
the list of our marquee customers for ERP services is
adequate testimony of the effectiveness of our approach.
We attribute our success in the SAP space to the following
- An implementation methodology that supplements SAP’s
Accelerated SAP (ASAP) methodology at its core
with FCS’s expertise in dual-shore delivery model,
change management, risk mitigation and audit, in order
to deliver high-quality SAP implementations at significantly
- Availability of a core team of consultants with
excellent SAP consulting and project management experience
and ready access to high-end, project-specific SAP
skills through pre-existing agreements with a network
of SAP resource providers.
- Proven experience in delivering several ERP projects
through our innovative “Dual-shore Delivery Model”,
which helps drive costs down without compromising
quality or robustness of delivery.
- Time-to-market and cost advantages in custom developing
add-on solutions over an SAP R/3 backbone using our
Solution BluePrint application development framework.
- An open corporate culture that makes us ‘big enough
to deliver and small enough to care’.
The onsite and offshore facilities are connected through
appropriate WAN links, which enable the onsite and offshore
facilities to function as a single virtual unit. Besides
supporting voice communications, these links also serve
as the channel for transporting scripts, reports and
code between the two facilities. FCS has appropriate
business continuity processes in place, including backup
delivery centers in India and USA, to mitigate the various
perceived risks of offshore delivery (power failures,
natural calamities, geopolitical risks etc.) and thereby
ensure uninterrupted delivery to customers worldwide.