About Us | Service Offering | Facility Tour | Contact Us   Home Feedback Site Map
remote tehnical support center
Enstaserv - ensuring stable service
Infrastructure | Risk Mitigation
Software Technical Support
Hardware Technical Support
Database / System administration Technical Support
Customer Care & Support for Pre-paid cards
Call Management & Client Services
Customer Care
About Us
Risk Mitigation
Contact Us

  Customer Care & Support for Pre-paid cards

Customer care services will have a significant influence on future prepaid revenue levels. The industry expects a six percent average increase in prepaid revenues as a result of customer care measures. Operators originally positioned prepaid services as low value products, to attract more customers. To maintain revenue growth in a maturing market, they must now strive to change this perception. New value-added services and prepaid customer care measures will play a crucial role in increasing revenues from prepaid customers.

  Service Offerings

Ordering new cards

Call us at our toll free number at our helpdesk. Our Customer Care Executive would be happy to serve you instantly.
Re-charging your existing card with more times
Receiving up-to-the-minute information on the amount of time on your card
Checking the balance of miles or awards points you have earned
Accessing international calling rates and instructions
Resetting User Ids, password and updating E-Account Information
Call us at our toll free number or just do mail us, Our CCE will take care of your ID and Password.
Billing Information, Issues and Billing disputes
How to use the card queries
Re-issue pin numbers
Database updation
Website design, improvement, or data changes
(c) Copyrights 2003-04 Enstaserv Privacy Policy